Customer service

Delivery & Shipping

  1. Free worldwide shipping
  2. Stealth shipping
  3. Track and Trace
  4. What is the delivery time
  5. Change delivery address
  6. Package has not arrived yet

Payment information

  1. Paper money (Cash) checkout instructions
  2. Cryptocurrency checkout
  3. Credit Card
  4. Payment and Order status information
  5. Bank transfer instructions

Order Problems and Questions

  1. Order processing time
  2. Order did not arrive completely
  3. Cancel an order
  4. Nothing received
  5. How to check you've received my order
  6. What is the status of my order?
  7. Where to find the order number

Terms of Service

  1. Terms and Conditions
  2. Cookies
  3. Privacy
  4. Security

Couldn't find the answer you were looking for?

You can contact us in several ways and our support will gladly help you.

Our support is open from 9:00 to 16:00 (UTC+1)*

Open a support ticket

Open a support ticket with an account and receive help from our amazing support team!

Send an email

No account? No problem! Email us your questions at: support@nirvanashop.com

Call us

Have a question which you can't explain through mail? Call us at: +31 88 NIRVANA